Jackery Solar Generator ( Jackery 240 + SolarSaga 80W)

A: 1. Your purchase order (including purchases on Solar Generator Bundles) will be shipped separately if the order contains more than one item. This shipping rule is additionally applicable for Amazon orders.
2. You can only find one tracking number in your order even if the order contains more than one package. We are pleased to email you with all tracking numbers when requested.
3. Please feel free to contact us through this email address: hello.eu@Jackery.com.

A: Please note that the AC output port can only charge/power devices that operate at less than total 200 Watt. Once exceeding, the Explorer 240 will shut off automatically. Please refer to your device specification before purchase.

A: Working time = 240Wh* 0.85 / operating power of your device.

For reference, assuming power consumption of your device is 60W (might be a box fan), working time will be 240Wh*0.85/60w=3.4hrs (rough calculated) .

Please note: actual power consumption varies from different usages, please consult Jackery for better purchase decision.

A: Within 7 hours from an AC wall outlet; Also another two recharge backup choices for your convenience, recharge from car port around 7 hours, and around within 6.5 hours from Jackery SolarSaga 60W solar panel (Sold Separately).

A: To check the charge level of the Explorer 240, refer to the LCD Battery Display.

A: Explorer 240 contains a battery pack which consists of an array of cylindri cal 18650 lithium-ion battery cells with high energy density.

A: Yes, you can use the Explorer 240 to charge devices, while it's being re-charged at the same time.

A: As you know , the solar panels are affected by many factors. such as the intensity of the light and the angle of the panel put on the ground. 80W is tested in an ideal laboratory. However, the intensity of the light constantly changes. In addition, the angle of the light illuminating the solar panel also changes with the rotation of the sun. Please try test your solar panel under the full sunlight to see, and make sure there is no shadow cast on the panel.

A: The 80W solar panel is waterproof with the IP68 rating, however note the port is not waterproof.

A: We mentioned this point in the manual. Please use a soft cloth to remove the dust and dirt on the surface. Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt. Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance.