Have product support questions? Find answers to common questions on FAQ page here the FAQ tabs on each product page. You can also send us an email to hello@jackery.com We will respond to you within one business day. We are open Monday to Friday from 10:00 am to 7:00 pm GMT.

Download free user guides for all of our products. The guides contain detailed information on technical specifications, operational instructions, and general care for the products.

See details on our warranty and return policy for your Jackery purchases on our uk.jackery.com store.