Jackery Solar Generator 2000 Plus v2

Up to 5 expansion battery packs, expanding total capacity to about 12kWh.

Turn off the main unit and battery pack first, connect the expansion cable, then power on again. Make sure all devices are off before connecting.

The system automatically controls charging order and output distribution. It prioritizes charging the battery with lower power; for output, it distributes load based on overall power. Slight display differences are normal; they will eventually be fully charged or used.

Connect it before charging or discharging. Do not plug or unplug the expansion cable during operation to ensure stable and safe connection.

Max solar input 400W with dual DC8020 ports. With 200W panels, connect 2 panels (400W total). Both inputs must use the same model and series count.

Make sure both sets use the same model and series quantity. This keeps voltage stable and the system more reliable.

AC charging, solar charging, car charging, and AC+solar simultaneous charging. AC fast charging: 2100W. Solar max 400W; car charging about 12V/8A.

Avoid using car charging and solar charging at the same time to prevent reduced efficiency or vehicle fuse damage. Choose one charging method based on your scenario.

Yes. UPS switching time is <10ms with 1800W AC rated output, 3600W surge. It switches quickly during outages to protect computers, routers, and other critical loads. When charging while discharging, note the AC input current limit to avoid overload.

When the battery is discharging and mains power is plugged in, the system switches to mains to charge the battery and power the load. During switching, the load may briefly lose power. Connect loads first, then plug in mains, and keep total load within rated output.

Yes, but watch the total power. AC rated output is 1800W, surge 3600W. If total load exceeds rated output, overload protection may trigger. Prioritize critical devices and avoid starting high-power appliances at the same time.

Yes. With the Jackery App, you can remotely check battery level, input/output power, remaining time, and set charging power, output timer, quiet charging, battery saving mode, charging plan, TOU mode, AC output group control, output recovery, Bluetooth/Wi-Fi auto-off, etc. You can also view network info and update firmware. 2.4GHz Wi-Fi is recommended.

In the App’s “Charging settings,” you can choose Fast charging mode, Quiet Charging Mode (below 30dB, slower), or Customize. In Customize mode, AC charging power can be adjusted to match electricity rates, noise, or circuit load.

Yes. The App supports independent timers for AC and DC output, up to 23 hours 59 minutes. When time is up, the output turns off automatically and you get a notification. It’s great for electric blankets, lights, routers, and other devices you don’t want to leave on.

Turn on “Quiet Charging Mode.” It limits charging power and fan speed to keep noise below 30dB, ideal for nighttime or quiet spaces. Charging is slower than fast mode, but much quieter.

Enable “Battery Saving Mode.” It limits charging/discharging range, default SOC cycle 15%–85%, extending battery life. This mode is disabled when an expansion battery is connected. It’s ideal for long-term plugged-in backup and extending battery life.

Yes. With “Charging Plan,” you can set daily charging time windows, and the system follows them. Solar charging is not restricted and will charge whenever there’s sunlight. If battery drops below 7%, it will force charge to 10% to prevent over-discharge.

Choose “Self-Consumption Mode". Below the backup level, AC and solar charge together; above it, only solar charging is accepted. For discharging, when energy exceeds backup level by a certain percentage, it starts discharging until it drops to the set backup level. This prioritizes green energy and reduces grid usage.

In the App, go to “Settings” > “Network info” to see Wi-Fi name, IP address, and MAC address. Firmware updates are under “Settings” > “Firmware upgrade.” Keep the device online and update to the latest version for the best experience.

Low-power mode is great for low-power devices like routers and cameras. Press and hold Power + AC for 3 seconds to enable it; default is 12 hours. You can also set 2H/8H/12H/24H or Never Off in the App. When enabled, AC output ≤25W and DC output ≤2W, and output turns off automatically when time is up.

The E1000Plus V2 supports 2-channel AC output control (AC1/AC2). With App settings, you can achieve finer backup management, such as setting a discharge threshold to turn off non-priority circuits when battery is low, or prioritizing non-priority circuits off during overload.

Warranty follows the official policy of your purchase region. If you purchased directly from the official Jackery store, it usually offers a 5-year warranty (3 years + 2 years automatic extension) without registration. Please refer to the official website/order page.

If you purchased directly from the official Jackery store, the extended warranty is activated automatically. If you purchased from Amazon or a Jackery-authorized dealer, you need to fill out the form to register the extended warranty: https://uk.jackery.com/pages/warranty-return

If you have any further questions, please contact Jackery UK: hello.eu@jackery.com