A: 1, Jackery Explorer series

    2, Sealed lead-acid battery

    3, Colloidal lead-acid batteries

    4, The open lead-acid batteries

A: Dust and dirt on the surface should first be removed using a soft brush. Use a damp cloth to wipe the surface of the solar module to remove any remaining dust or dirt. Any guano or other adhesive should be removed as soon as possible from the solar surface to avoid a reduction in performance.

A: Yes the material is fireproof, made of PC+ABS material with a 94V-0 fire rating.

A: Series, and can realize up to 3 solar panels in series.

A: At present, under standard light source conditions, 6* 200W solar panels can be fully charged in 2.5 hours.

However, the power of the solar panels will be affected by various factors including angle/temperature/light intensity, with the actual customer's experience differing due to differences in the environment where the product is used.

A: Yes, an Explorer 2000 Pro Portable Power Station Y cable can connect up to 3 solar panels of the same type.
Note: Do not mix solar panels of different models.

A: The Solar Generator 2000 Pro uses a new generation of technology, not requiring an adapter, and can be charged directly using an AC power cord.

A: No, unfortunately no solar panel extension cable is included, however we have a 5m solar panel extension cord available.

A: AC charging cable: 2 meters
Car charger cable: 2 meters
Solar charging cable: 3 meters

A: If the charging cable or car charging cable is lost, please contact us at hello.eu@jackery.com, where we will happily reissue a new one for free.

A: The S/N serial number can be located on the top at the back of the product.

A: Yes, the Explorer 2000 Pro Portable Power Station has an MPPT controller. The MPPT controller of Jackery E2000 Pro features a 97% solar charging conversion efficiency rate.

A: The Explorer 2000 Pro Portable Power Station uses a pure sine wave inverter.

A: The Solar Generator supports pass through charging without compromising battery life.

When charging with AC input, the maximum power of AC output is 1800W.
When charging with DC input (charging via a solar panel or car charger, the AC output maximum power is 2200W.
When AC input + DC input (charging via a solar panel or car charger) are charged at the same time, the maximum AC output power is 1800W.

A: The biggest advantage is solar fast charging, supporting charging with 6 200W solar panels, fully charged in under 2.5 hours.

A: When the device wattage is lower than the figures in the sheet, the Explorer 2000 Pro Portable Power Station will be automatically turned off for 12 hours.

A: The car charger can be fully charged in as quickly as 24 hours;
Wall charging can be fully charged in as quickly as 2 hours;
6*200W solar panels can be fully charged in just 2.5 hours.

A: The Explorer 2000 Pro Portable Power Station uses a ternary lithium battery, and the battery brand is a BAK battery. The battery itself is not particularly different.

A: After 1000 times of full discharge the cycle life has only 80% remaining of its capacity. It is not the product cannot be used, but the capacity is not like the capacity of 2160Wh when it was newly purchased.

A: The main purpose of this suggestion is to prevent users running out of battery power when they are required to to use electricity in an emergency.

A: No, the three cannot be used at the same time. The solar panel and the car charger cannot be used at the same time - otherwise, the fuse of the customer's car charger may be blown.

A: 1. Turn on "Low Power Mode". Then, press and hold the "AC output power button + digital display" until the low power mode icon appears on the screen.

2. In low power mode, please turn off the power when not using this product, to avoid running out of power due to forgetting to turn off the power station.

3. Turn off "low power mode" and long press the "AC output power button + DISPLAY" until the low power mode icon disappears on the screen. "